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Jobs at Ledbury, Inc

Made to Measure Sales Specialist

Location: Richmond, VA

Type: Full Time

Min. Experience: Mid Level

Ledbury is looking for a talented and experienced, sales and customer service professional to grow its made-to-measure clothing program. The Made-to-Measure Associate will be responsible for identifying customers and then providing exceptional customer service from the beginning to end of the made-to-measure process. The ideal candidate is a self-starter with a passion for menswear and experience in sales.


The Role

-        Work closely with Senior Leadership team to develop and scale made-to-measure business

-        Identify prospective customers, build a personal customer base and ensure a steady flow of appointments

-        Meet with customers at stores, pop-ups and events as well as schedule customer consultations at offices and homes

-        Service customers from the beginning to the end of the process. Including, appointment set-up, measuring, fabric selection, fitting and follow-up

-        Deliver advice on fabrics, cuffs, collars and styles. Develop cross-selling techniques with ready-to-wear business 

-        Deliver outstanding after-sales service. Maintain exceptional communication with customers regarding the progress of their orders

-        Follow-up appointments with personal communications (phone calls/hand-written notes)

-        Initiate return business by calling customers for trunk shows, new merchandise, special events


The Perfect Candidate

-        Experience in a direct sales role

-        Proven track record of developing your own customer base

-        Professional selling skills and exceptional interpersonal skills

-        Made-to-measure clothing experience a plus

-        A knowledge of menswear and ability to deliver advice on a range of products

-        Excellent communication skills and the desire to build great, personal relationships

-        A self-starter that thrives in an entrepreneurial environment

-        An enthusiastic and positive outlook

-        Have a passion for menswear and a desire to create a business that is bigger than yourself


We Will

-        Provide you with a fast paced, high-growth atmosphere where your work will have a direct impact on the trajectory of the company

-        Provide you with an environment to grow both professionally and personally

-        Compensate you at competitive rates with base salary and aggressive commission opportunities.

-        Provide a benefits package including healthcare 


We Are

Ledbury is the Richmond, Virginia based men’s apparel company that specializes in the design, production and sale of luxury men’s dress shirts, casual shirts and related accessories. Ledbury is the privately funded, growth-focused menswear business that has been featured the Wall Street Journal, Financial Times and GQ.


Next Steps

If interested in this position, please upload a cover letter and résumé.

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